788game Privacy Policy – How We Protect Your Data in Pakistan

This Privacy Policy describes how 788game collects, uses, stores, and protects the personal information of its members — including Pakistani players who register and use the 788game platform at 788game.biz. This policy applies to all data processing activities carried out by 788game in connection with the services we provide, including online casino games, sports betting, live dealer games, and account management.

By registering an account with 788game, you acknowledge that you have read this Privacy Policy and understand how your personal data will be processed. If you do not agree with the practices described in this policy, you should not register or continue using the 788game platform. For any concerns about your privacy, you can reach us at any time via the contact details in Section 14 of this document.

This policy should be read alongside the 788game Terms and Conditions and the Responsible Gaming policy, both of which contain additional provisions relevant to your rights as a member.

788game is an online gaming and sports betting platform operating at 788game.biz. For the purposes of data protection, 788game is the data controller responsible for your personal information — meaning we determine the purposes and means of processing your data and are accountable for how it is handled.

Our data protection contact is reachable at support@788game.biz. You can direct any privacy-related queries, data access requests, or complaints to this address. We are committed to responding to all privacy-related correspondence within 30 days of receipt.

788game collects personal data through multiple channels — directly from you during registration and account use, automatically through your interactions with the platform, and occasionally from third-party service providers involved in payment processing and identity verification.

• Registration data: Full legal name, date of birth, mobile number, email address, and account password.
• KYC / identity verification: CNIC number, passport copy, or other government-issued identification document; selfie or video verification as required.
• Payment information: Easypaisa/JazzCash mobile number, bank account details for IBFT transfers, or card details for Visa/Mastercard transactions. Note: card numbers are processed by our payment provider and are not stored on 788game servers in full.
• Communications: Any messages, queries, or complaints you send to 788game support via live chat, email, WhatsApp, or Telegram.
• Responsible gaming preferences: Deposit limits, session limits, and self-exclusion requests you submit.

• Device and browser data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
• Session and usage data: Pages visited, games played, bets placed, session duration, click patterns, and feature usage within the 788game platform.
• Transaction data: Full history of all deposits, withdrawals, bets, game rounds, bonuses, and cashback credits associated with your account.
• Geolocation data: Approximate location derived from your IP address, used for regulatory compliance and fraud prevention purposes only.
• Cookie data: As described in Section 7 of this policy.

788game uses your personal data for clearly defined purposes. We do not use your data for purposes incompatible with why it was originally collected. The table below maps each category of data use to its purpose and the legal basis under which it is processed.

Where 788game relies on your consent to process data — such as for certain marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. To withdraw consent for marketing, update your preferences in account settings or contact support@788game.biz.

Processing personal data requires a valid legal basis. 788game relies on the following bases for the data processing activities described in this policy:

• Contract performance: Processing your data is necessary to provide the 788game service you have signed up for — including managing your account, processing payments, and settling bets.
• Legal obligation: 788game is required to process certain data to comply with anti-money laundering regulations, age verification requirements, and gaming licence conditions. This processing is non-negotiable and cannot be opted out of.
• Legitimate interests: 788game processes some data based on our legitimate business interests — such as fraud prevention, platform security, and improving our services — where those interests are not overridden by your privacy rights.
• Consent: Where 788game relies on consent — primarily for direct marketing communications — that consent is obtained explicitly during registration or via account settings, and can be withdrawn at any time.

788game does not sell or rent your personal data to third parties. We share data only where necessary to provide our services, comply with legal obligations, or protect the security of the platform. The categories of recipients with whom data may be shared are as follows:

Your payment details are shared with the payment processors that handle your transactions — including Easypaisa, JazzCash, NayaPay, SadaPay, and card processing partners. These providers receive only the data necessary to process the specific transaction. All payment service providers used by 788game operate under contractual data protection obligations.

During KYC verification, your identity documents may be processed by a specialist third-party verification service. This provider acts as a data processor under instructions from 788game and may not use your data for any purpose beyond the verification service provided to 788game.

To deliver live dealer and RNG games, 788game passes a limited session token to the relevant game provider. Game providers may see your session activity within their games but receive only anonymised identifiers — not your full name, payment details, or contact information unless explicitly required for their service.

Device identifiers, IP addresses, and transaction patterns may be shared with specialist fraud prevention services to protect the 788game platform and its members from fraudulent activity, account takeovers, and money laundering.

788game is legally obligated to share certain data with relevant regulatory bodies, gaming authorities, and law enforcement agencies when required to do so by applicable law. Such disclosures are made only to the extent legally required and will be documented internally.

788game uses cookies and similar technologies to operate the platform, improve your experience, and maintain session security. A cookie is a small text file stored on your device by your browser when you visit a website. The cookies used by 788game fall into the following categories:

• Strictly necessary cookies: Required for the 788game platform to function — including login sessions, bet placement, and payment processing. These cannot be disabled without breaking the service.
• Analytics cookies: Used to understand how members use the platform — which pages are most visited, where users encounter problems, and how features perform. Analytics data is aggregated and anonymised. 788game uses this data to improve the platform experience.
• Preference cookies: Remember your settings — such as language preferences, last-used payment method, and table display options — so you don't need to reconfigure them on each visit.
• Security cookies: Help detect and prevent suspicious activity, multiple account creation, and fraudulent login attempts. These are essential for protecting all 788game members.

You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent the 788game platform from functioning correctly. For analytical and preference cookies, you can opt out without affecting core platform functionality.

788game retains personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable law and regulatory obligations. The key retention periods applied by 788game are as follows:

• Account data (active members): Retained for the full duration of your membership and for five years following account closure, in compliance with anti-money laundering record-keeping requirements.
• KYC documents: Retained for five years from the date of verification or account closure, whichever is later.
• Transaction records: Full financial transaction history is retained for seven years for regulatory and audit compliance purposes.
• Support communications: Retained for three years from the date of the last communication, or longer if the communication relates to an open dispute.
• Marketing consent records: Retained for three years from the date of consent withdrawal, to demonstrate compliance with consent requirements.
• Anonymised analytics data: May be retained indefinitely as it contains no personal identifiers.

When the applicable retention period expires, 788game will securely delete or anonymise your personal data. Deletion requests made before the end of a mandatory retention period will be processed as far as legally permissible — data required by law will be retained but isolated from active processing.

Protecting your personal data is a core operational priority at 788game. We implement and maintain a range of technical and organisational security measures to guard against unauthorised access, accidental loss, destruction, or disclosure of personal data.

• Encryption in transit: All data exchanged between your browser or app and 788game servers is encrypted using TLS 1.2 or higher. This applies to account login, game sessions, and payment flows.
• Encryption at rest: Sensitive data — including password hashes, identity documents, and payment credentials — is encrypted at rest using industry-standard algorithms.
• Access controls: Access to personal data within 788game is restricted to staff who need it to perform their job functions. Role-based access controls and audit logging are applied to all data access.
• Security monitoring: 788game's infrastructure is monitored continuously for suspicious activity. Anomalies trigger automated alerts and are reviewed by the security team.
• Penetration testing: The platform undergoes regular third-party security assessments to identify and remediate vulnerabilities before they can be exploited.

In the event of a data breach that is likely to result in a risk to your rights or freedoms, 788game will notify you without undue delay and take immediate steps to contain and investigate the breach. Significant breaches will be reported to relevant regulatory authorities as required by law.

As a 788game member and a person whose data we process, you have a number of rights regarding your personal information. These rights are described below along with how to exercise them.

To exercise any of the above rights, contact 788game at support@788game.biz with the subject line "Data Rights Request" and describe the right you wish to exercise. We will acknowledge your request within 5 business days and fulfil it within 30 days.

788game is strictly an 18+ platform. We do not knowingly collect or process personal data from individuals under the age of 18. Registration requires confirmation of age eligibility, and KYC verification is used to confirm the age of members before withdrawals are processed.

If 788game becomes aware that personal data has been collected from a person under 18, that account will be immediately suspended, the data will be deleted (except where legally required to be retained), and any funds on the account will be handled in accordance with our underage account procedures set out in the Terms and Conditions.

If you believe a minor has registered on 788game, please notify us immediately at support@788game.biz so that we can take prompt action.

In the course of providing its services, 788game may transfer your personal data to servers or service providers located outside Pakistan. This includes game providers, payment processors, and fraud prevention services whose infrastructure may be based in other jurisdictions.

Where personal data is transferred internationally, 788game ensures that appropriate safeguards are in place — including contractual data protection clauses with receiving parties — to maintain an equivalent level of data protection to that described in this policy. 788game does not transfer data to jurisdictions that lack adequate data protection frameworks without implementing compensating controls.

788game reviews and updates this Privacy Policy periodically to reflect changes in our data practices, legal obligations, or service offerings. When material changes are made, we will notify active members via email and display a prominent notice on the 788game platform for a minimum of 14 days before the revised policy takes effect.

The date of the most recent revision is shown at the top of this document. We encourage you to review this policy periodically. Continued use of 788game after the effective date of an updated policy constitutes acceptance of the revised terms. If you do not agree with an update, you have the right to close your account and request deletion of your data as described in Section 10.

If you have any questions about this Privacy Policy, want to exercise your data rights, or wish to raise a privacy-related complaint, please contact the 788game privacy team through any of the following channels:

• Email (preferred for formal requests): support@788game.biz — use subject line "Privacy Request" or "Privacy Complaint".
• Live chat: Available 24/7 from 788game.biz — for general privacy queries.
• WhatsApp / Telegram: Available via your account dashboard — for quick queries.

788game is committed to resolving all privacy complaints fairly and promptly. We will acknowledge formal complaints within 5 business days and provide a substantive response within 30 days. If you are not satisfied with our response to a privacy complaint, you have the right to escalate to the relevant data protection authority in your jurisdiction.